To ensure a seamless and enjoyable experience, please bring the following essentials: Water bottle: Staying hydrated is crucial. Optional: A bathrobe or swimrobe for additional comfort. Winter tip: Bring warm, loose clothing for after your session. Swimwear: Required attire (nudity, streetwear, and underwear are not permitted). Two towels: One for hygiene while seated in the sauna and another for drying off. Pre-session shower: Arrive freshly showered (only cool rinse showers are available). Flip-flops or beach shoes: Ideal for comfort outside the sauna but must be left at the door. Please arrive sauna-ready 5-10 minutes before your session, as you would the beach. Personal oils or products are not permitted as they can create safety hazards and react to heat. Additionally, please refrain from using any products in the outdoor showers to protect the environment.

Your health and safety are our top priorities. Stay hydrated and listen to your body during your session. If you have any health concerns, consult with your healthcare provider before booking. You MUST review our health and safety waiver carefully prior to your visit. Do not use the sauna if you: Have epilepsy or diabetes. Have high or low blood pressure. Have any heart or circulatory conditions. Are pregnant or prone to dizziness or fainting. If you are pregnant or have any underlying health conditions, please seek advice from your doctor. Remember to take breaks and stay hydrated. Signing our waiver before your session is mandatory for everyone’s safety.

Yes. Within a couple of minutes' walk, you can access the ground's indoor and outdoor toilet facilities. If you’re visiting The Lookout Café at Lepe Beach, please ensure you’re fully covered—swimwear-only attire isn’t suitable for the café, and we kindly ask you not to use their indoor toilets as changing facilities.

We recommend arriving 5-10 minutes before your scheduled session. This allows ample time to hang your items and receive a helpful briefing before your sauna experience begins. Please note that your session time includes changing, so late arrivals will result in a shorter session.

We want everyone to have a relaxing and respectful experience, so here are a few key guidelines: Harassment or disruptive behaviour of any kind will not be tolerated. For hygiene reasons, please always sit on a towel while inside the sauna. Swimwear is required for all sessions—nudity is not allowed as our sauna is in a public setting. Be considerate of others: Check in with your fellow sauna guests before adding water to the stove and respect personal space. Lastly, if you’re visiting The Lookout Café at Lepe Beach, please ensure you’re fully covered—swimwear-only attire isn’t suitable for the café, and we kindly ask you not to use their indoor toilets as changing facilities. Following these simple guidelines helps create a welcoming and enjoyable experience for everyone.

We provide a compact storage room and an outdoor cold shower. Arriving 10 minutes early ensures a smooth start to your session. If you wish to change at the end of your session, please do so within your allotted time to accommodate the next guests. We will give you a gentle reminder of when you have 10 minutes left of your session. The storage area, located near the sauna entrance, is separated by a tinted glass door for privacy and serves as a heat barrier. Hooks are available for your belongings, but there are no lockers—travel light. Any items that do not fit inside the changing area should be left outside. Please note that the security of your belongings is your responsibility, and we cannot accept liability for any unattended items. Any lost items will be kept at our sauna for up to 14 days. After that, unclaimed items will be donated to charity or responsibly disposed of. A friendly reminder: If you’re visiting The Lookout Café at Lepe Beach, please ensure you’re fully covered—swimwear-only attire isn’t suitable for the café, and we kindly ask you not to use their indoor toilets as changing facilities.

Our sauna operates between 70–90 degrees Celsius. The heat is carefully maintained to create a soothing atmosphere. Drizzling water on the rocks is a traditional way to enhance the sauna experience by controlling the steam and humidity. Use the ladle to carefully sprinkle water. Always check with others to ensure everyone is comfortable. Tip: Avoid pouring large amounts of water, as it may cause temporary heat spikes but can ultimately cool the rocks down. Our friendly staff is always available for guidance if needed.

For an ideal experience, spend 5–15 minutes in the sauna, followed by a cold rinse or a refreshing cooldown outside. You can repeat this cycle, listening to how you feel throughout the process. Please stay mindful of safety and pay attention to your body’s needs. If you’re feeling adventurous, a dip in the sea is entirely at your own risk. Solace Sauna cannot be held liable for any incidents.

Booking is simple! Select your preferred sauna location and choose your experience (communal or private). Proceed to the booking calendar to select your date and time. You'll be prompted to create an account or log in. Once completed, you can finalise your payment, and your booking will be confirmed. Alternatively, you can scan the QR code at our site reception, such as The Lookout Café at Lepe Beach Country Park. This will direct you to our booking page, where you can complete the process. Our friendly reception team is always happy to assist if needed. Please arrive 5 minutes before your session to allow time for hanging your items and a briefing. Changing time is included in your booking, so late arrivals will result in a shorter session. Please arrive "sauna ready", as you would at the beach.

Simply select the number of participants you would like to book for and proceed to payment. If multiple tickets aren't available for your desired communal slot, it means those spaces have already been booked. You can select a different time slot with availability. If you are booking on behalf of a group, it is your responsibility to inform all participants of our waiver terms and ensure they follow them.

Please log into your member account on the website to cancel or reschedule your upcoming bookings within our cancellation policy. Cancellations within 48 hours (2 days) of your booking are non-refundable and cannot be rescheduled. The full booking fee will be charged. Cancellations 3-6 days prior to your booking can be rescheduled. Simply log into your member account on our website to reschedule your booking, provided it's within our policy timeframe. Cancellations 7 days+ before your booking are eligible for a full refund (Minus £2.00 processing/administration fee). If you're unable to attend last minute, you can gift your session to a friend or family member. Please ensure that they read and submit the waiver form. If you are within the allowed cancellation period, Log into your account and go to ‘Your Bookings’. You can then select to cancel the session. Important: If you have cancelled a booking, you must request a refund by emailing info@solacesauna.co.uk. Refunds are subject to our cancellation policy. Please note that Solace Sauna reserves the right to deny entry to anyone who appears intoxicated or poses a health and safety risk. Refunds will not be issued in such cases.

We remain open in all weather conditions except during severe situations like strong winds or electrical storms, when safety is our top priority. If the sauna closes due to unforeseen circumstances, we will contact you to offer a refund or reschedule your booking. Important: Please be aware that we do not provide refunds or credits for unfavourable weather if it is deemed safe for us to operate.

Before reaching out, please review the FAQs to see if your query has already been addressed. If not, drop us an email at info@solacesaunasauna.co.uk.

Finding us is a breeze! Just search 'Lepe Beach Country Park' on Google Maps for precise directions. Here’s a quick guide for our main location at Lepe Beach Country Park (Country Park, Lepe, Southampton SO45 1AD): From the Beach Car Park: Walk towards the Lookout Café, take the stairs/slope, and spot our sauna on a small hill to the right. From the Clifftop Car Park: Head to the top right of the field overlooking the beach. You’ll find the sauna on the hill next to the slope leading down to the Lookout Café. From the Western Car Park: Turn left and walk downhill toward the Beach Car Park. Then head to the Lookout Café, take the stairs/slope, and find the sauna on a small hill to the right. Pop-up Locations: Details for temporary locations will be shared at the time of booking. When accessing the sauna, we’ve got you covered! Our friendly team will be there to greet you and provide a briefing to ensure you’re set for your experience.

There’s plenty of parking at Lepe Beach Country Park. Just allow extra time to park, as late arrivals will reduce your session time. Clifftop Car Park: Offers stunning views and a short walk across a field to the sauna. Beach Car Park: Easy access to the beach and Lookout Café—just a minute’s walk and a short staircase up to the sauna. Western Car Park: More remote; a few minutes’ walk down a small hill leading to the beach car park. For our regular sauna goers, we highly recommend grabbing a yearly parking pass at The Lookout Café reception—it’s a savvy way to save money and no need to pay at the machine! Pop-up Locations: Parking information for pop-up locations will be provided with your booking details.

To keep things safe and enjoyable, we have a strict no-alcohol policy. We also reserve the right to turn away anyone who appears to be under the influence of alcohol or drugs without refund or credit. Soft drinks are welcome to help you stay hydrated, and light snacks (especially salty ones) are a great choice for replenishing minerals after your sauna session. That said, no food is permitted inside the sauna. Please be sure to tidy up by taking any rubbish or recyclables with you.

Please log into your member account on the website to cancel or reschedule your upcoming bookings within our cancellation policy. Cancellations within 48 hours (2 days) of your booking are non-refundable and cannot be rescheduled. The full booking fee will be charged. Cancellations 3-6 days prior to your booking can be rescheduled. Simply log into your member account on our website to reschedule your booking, provided it's within our policy timeframe. Cancellations 7 days+ before your booking are eligible for a full refund. If you're unable to attend last minute, you can gift your session to a friend or family member. Please ensure that they read and submit the waiver form. If you are within the allowed cancellation period, Log into your account and go to ‘Your Bookings’. You can then select to cancel the session. Important: If you have cancelled a booking, you must request a refund by emailing info@solacesauna.co.uk. Refunds are subject to our cancellation policy. Please note that Solace Sauna reserves the right to deny entry to anyone who appears intoxicated or poses a health and safety risk. Refunds will not be issued in such cases.

We want everyone to have a relaxing and respectful experience, so here are a few key guidelines: Harassment or disruptive behaviour of any kind will not be tolerated. For hygiene reasons, please always sit on a towel while inside the sauna. Swimwear is required for all sessions—nudity is not allowed as our sauna is in a public setting. Be considerate of others: check in with your fellow sauna guests before adding water to the stove and respect personal space. Lastly, if you’re visiting The Lookout Café at Lepe Beach, please ensure you’re fully covered—swimwear-only attire isn’t suitable for the café, and we kindly ask you not to use their indoor toilets as changing facilities. Following these simple guidelines helps create a welcoming and enjoyable experience for everyone.

Our minimum age requirement is 16, as per our insurance policy. Anyone under 18 must be accompanied by an adult. Please do not use the sauna if you: Have epilepsy or diabetes. Have high or low blood pressure. Suffer from any heart or circulatory disorder. Are pregnant or prone to dizziness or fainting. If you’re pregnant or have any underlying health concerns, we recommend checking with your doctor before booking. Listen to your body—take breaks, stay hydrated, and go at your own pace. To ensure everyone's safety, all guests MUST read and sign our waiver form before arriving for their session. If you are booking on behalf of a group, it is your responsibility to inform all participants of our waiver terms and ensure they follow them.

For everyone’s health and safety, we kindly ask that you leave personal products and essential oils at home. Unapproved oils can react to the heat, potentially releasing harmful toxins, becoming a fire risk, or creating slippery surfaces. To protect the environment, please do not use products in the outdoor shower to help keep the grass and surrounding areas chemical-free.